Privacy Policy

Privacy Policy
Effective Date: 12th November 2024
The Noel at Whitwell
Address: LE15 8BW, Oakham, Rutland, England, United Kingdom
Website: www.thenoelatwhitwell.co.uk

The Noel at Whitwell ("we," "our," "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website, services, and premises.

We may collect and process the following data:

• Contact Information: Name, email address, phone number, and postal address.
• Booking Details: Information related to reservations or event inquiries.
• Payment Information: Billing address and payment card details (processed securely).
• Feedback: Any reviews, comments, or messages submitted via forms or email.

• Device Information: IP address, browser type, and operating system.
• Usage Data: Details about your interaction with our website, including pages viewed and links clicked.
• Cookies: Small files placed on your device to enhance your user experience.

We use the information we collect for the following purposes:

• To manage bookings and process payments.
• To respond to inquiries or provide customer support.
• To improve our website, services, and user experience.
• To comply with legal obligations.
• For marketing purposes, with your explicit consent (e.g., newsletters).

We respect your privacy and do not sell your personal information. However, we may share your data in the following scenarios:

• Service Providers: Trusted third parties that assist us with payment processing, website hosting, or marketing.
• Legal Obligations: When required by law, regulation, or legal processes.

You have the following rights under applicable data protection laws:

• Access: Request details of the personal data we hold about you.
• Correction: Request corrections to inaccurate or incomplete information.
• Erasure: Request deletion of your personal data, subject to legal obligations.
• Objection: Object to processing your data for specific purposes, such as marketing.
• Data Portability: Request a copy of your personal data in a machine-readable format.

To exercise your rights, please contact us at enquiries@thenoelatwhitwell.co.uk.

We retain personal data for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

We implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, or misuse.

Our website uses cookies to enhance your browsing experience. You can control cookie preferences via your browser settings. For more details, please review our Cookie Policy.

Our website may include links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies.

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on our website with the effective date.

If you have questions or concerns about this Privacy Policy, please contact us:

The Noel at Whitwell
Address: LE15 8BW, Oakham, Rutland, England, United Kingdom
Email: enquiries@thenoelatwhitwell.co.uk
Phone: 01572 510137